Cancellation Policy
At Applied Aesthetic, timeliness and courtesy are essential to providing every client with a seamless, personalized experience. To respect everyone’s time and ensure we can accommodate all scheduled appointments, please review our policy below.
Cancellation & ReschedulingA minimum of 48 hours’ notice is required to cancel or reschedule any appointment. Appointments canceled or rescheduled with less than 48 hours’ notice, as well as missed appointments (no-shows), will be subject to the following:
- Consultations and Wrinkle Relaxer appointments: $100 late cancellation or no-show fee.
- Dermal Filler and Biostimulator appointments: $200 late cancellation or no-show fee.
- Prepaid treatments and treatment packages: The first late cancellation or no-show will result in a $200 fee. A second late cancellation or no-show will result in the forfeiture of the scheduled treatment/session.
Credit Card on FileA valid credit card is required to secure all appointments and will be securely stored on file. By scheduling an appointment, you authorize Applied Aesthetic to charge the applicable late cancellation or no-show fee if the required 48-hour notice is not provided.
For appointments requiring a deposit, the deposit will be applied toward the applicable late cancellation or no-show fee. If the deposit is less than the applicable fee, the remaining balance will be charged to the card on file. For Beauty Bank Membership members, applicable late cancellation and no-show fees will first be deducted from your Beauty Bank balance. If your available Beauty Bank balance is insufficient, the remaining balance will be charged to the card on file.
Appointment Confirmation
As a courtesy, we send appointment reminders via email and text message. Please reply to your appointment confirmation to let us know you plan to keep your scheduled appointment. Failure to confirm may result in your appointment being canceled and offered to another client.
Late ArrivalsPlease arrive on time for your appointment. We will make every reasonable effort to accommodate late arrivals; however, this may not always be possible based on the treatment scheduled and the appointments that follow. Patients arriving more than 15 minutes late may have their appointment canceled or rescheduled and will be subject to the applicable late cancellation fee or treatment forfeiture policy.
If we are able to accommodate a late arrival, your treatment plan may need to be adjusted based on the remaining appointment time. We will never compromise the quality of your treatment or patient care. Any services that cannot be safely completed during the scheduled appointment time may need to be rescheduled, and applicable fees or treatment forfeiture policies will still apply.
If You’re Feeling UnwellIf you are experiencing cold or flu-like symptoms, have a fever, or are currently taking antibiotics, please call us at (516) 243-9907 as soon as possible to reschedule your appointment.
Thank you for choosing Applied Aesthetic. We sincerely appreciate your understanding and cooperation. These policies allow us to provide every client with the exceptional care, attention, and appointment availability that every client deserves.