Cancellation Policy
At Applied Aesthetic, timeliness and courtesy are essential to ensuring a seamless and exceptional experience for all of our clients. To respect everyone’s time and support a smooth appointment process, please review our policy below:
- 48-hour notice is required to cancel or reschedule treatments to avoid forfeiting your session. For appointments that require a deposit, cancellations made less than 48 hours in advance or no-shows will result in the forfeiture of your deposit.
- 24-hour notice is required to cancel or reschedule a Cosmetic Consultation or Neurotoxin (Botox/Jeuveau) appointment; otherwise, a $100 cancellation fee will apply.
As a courtesy, we send multiple confirmation messages via email and text. Please respond to your confirmation text with the word “Confirm” to let us know you plan on keeping your appointment. Failure to reply may result in your slot being given to another client.
Please arrive on time for your appointment. If you are a new patient and need to complete the guest intake form (available in your initial confirmation email), please arrive 10 minutes early to ensure you have time to fill out the form while preserving your full consultation time. While we make every effort to accommodate late arrivals, please be aware that it may depend on the treatment being performed and the schedule for the day, which could result in a shortened session or forfeiture of the appointment.
If you’re feeling unwell, especially with cold or flu-like symptoms or are on antibiotics, please call us at (516) 243-9907 to reschedule.
Thank you for choosing Applied Aesthetic. We greatly value your cooperation, as it allows us to provide every client with the undivided attention, excellent care, and personalized experience they deserve.
